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The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Air Malta Cargo Services and Customer Care Details

Air Malta has historically offered a range of cargo services to facilitate the transportation of goods across its network. Below is an overview of these services, each highlighted under specific headings, followed by the current cargo customer care details.​

Cargo Services Offered by Air Malta

Air Malta provided comprehensive cargo transportation services, accommodating various types of freight across its extensive flight network. This included the shipment of general goods, perishables, and specialized items, ensuring timely and secure delivery to numerous destinations.​

CargoSystems

Following the opening of Malta International Airport in 1992, Air Malta established CargoSystems, a dedicated division focusing on the transportation of cargo on Air Malta aircraft. In 1994, a cargo center was inaugurated at the airport to enhance cargo handling capabilities. ​

Specialized Cargo Handling

Air Malta’s cargo services encompassed the transportation of sensitive and specialized items, including:​

• Perishables: Ensuring effective handling techniques for chilled and frozen products, catering to industries such as healthcare and food & beverage.​

• Hazardous Materials: Transporting dangerous goods in compliance with IATA, ICAO, and ADR standards, with staff trained to ensure safe carriage.​

• Live Animals: Organizing humane and expedient transport for livestock, adhering to safety regulations and animal welfare standards.​

• Human Remains: Coordinating necessary arrangements and documentation for the respectful transportation of human remains to various destinations.​

These specialized services were designed to meet the unique needs of customers requiring tailored cargo solutions.​

Cargo Customer Care Details

As of March 30, 2024, Air Malta ceased operations and was succeeded by KM Malta Airlines. For cargo-related inquiries and assistance, customers are advised to contact KM Malta Airlines through the following channels:​

• Customer Support Center:

  • Phone: +356 2135 6000​

  • Availability: Monday to Friday from 08:00 to 20:00; Saturday, Sunday, and Public Holidays from 08:00 to 18:00.

  • Sales Office at Malta International Airport:

  • Address: Level 2, SkyParks Business Centre, Malta International Airport, Luqa, LQA 4000, Malta​

  • Airport Ticket Desk Hours: Open daily from 05:00 to 20:00. ​