It’s very easy for you to know your delivery status on our online tracking website. Enter Joy Air Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.
Note : If you have any queries, you can Check out related FAQ.
The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
Joy Air, a regional airline based in China, extends its aviation operations beyond passenger flights by offering reliable cargo services tailored to various shipping needs. Whether it’s transporting perishables, high-value items, or general freight, Joy Air ensures timely and safe delivery through its robust logistics network.
Domestic Air Cargo Services
Joy Air offers efficient domestic air freight solutions, connecting major cities and regional hubs within China. These services cater to businesses requiring fast and dependable movement of goods across provinces. Ideal for time-sensitive consignments, this service guarantees minimal transit time, with scheduled departures aligned to passenger routes.
Express Parcel Delivery
For urgent and small-scale shipments, Joy Air provides express parcel delivery services. Customers can rely on this expedited service for documents, packages, and light goods requiring same-day or next-day delivery. This is particularly beneficial for e-commerce businesses and individuals seeking quick delivery.
Perishable Cargo Handling
Joy Air specializes in transporting perishable goods such as food, flowers, and pharmaceuticals under controlled temperature conditions. Their cargo compartments are equipped to maintain product integrity during the entire transit period, making them a preferred choice for agricultural exporters and medical suppliers.
Dangerous Goods Transportation
Handling and transporting hazardous materials requires special licensing and operational protocols. Joy Air adheres to strict international regulations and offers safe and certified handling of dangerous goods, including chemicals, batteries, and flammable items, ensuring full compliance and secure shipment.
Live Animal Transportation
Joy Air offers dedicated facilities for the transportation of live animals, adhering to IATA Live Animals Regulations (LAR). The airline ensures proper care, ventilation, and comfort for pets or livestock, making it a reliable option for veterinary logistics and zoological needs.
Charter Cargo Services
Businesses with unique or large-volume shipping requirements can benefit from Joy Air’s cargo charter services. These services offer flexibility in routing, scheduling, and load capacity, ensuring tailored solutions for project cargo, seasonal demand, or emergency relief operations.
Airport-to-Airport and Door-to-Door Solutions
To meet diverse client needs, Joy Air provides both airport-to-airport cargo services and door-to-door logistics solutions. The door-to-door option includes ground handling and last-mile delivery, streamlining the logistics process for maximum customer convenience.
Cargo Customer Care Details
For any queries, tracking assistance, bookings, or cargo-related concerns, customers can reach out to Joy Air Cargo Customer Service via the following channels:
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Customer Care Hotline: +86-400-868-0000 (Available during business hours)
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Email Support: [email protected]
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Website: www.joy-air.com – Navigate to the “Cargo Services” section for live chat, FAQs, and online booking.
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Cargo Handling Centers: Located at major airports such as Xi’an Xianyang International Airport (Main Hub) and Tianjin Binhai International Airport. Contact details and location maps are available on the website.