It’s very easy for you to know your delivery status on our online tracking website. Enter (LH 020) Lufthansa Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.
How Lufthansa Cargo Tracking Ensures Safe and Timely Shipments
Lufthansa Cargo is a global leader in air freight services, providing an extensive range of tracking options and customer support to enhance the shipping experience. Here’s a breakdown of their key services and customer care information:
Tracking Services Offered by Lufthansa Cargo
1. eTracking – Monitor Shipments in Real Time
Lufthansa Cargo’s eTracking service offers a powerful tool for customers to track their shipments. By entering the Air Waybill (AWB) number, you gain access to real-time shipment status, allowing you to track your cargo as it moves across various locations. Notifications about important milestones are sent to you via email, SMS, or fax for enhanced convenience. This ensures that you are always in the loop.
2. AirmailTracking – Streamlined Postal Shipment Monitoring
For postal shipments, Lufthansa Cargo offers AirmailTracking, an online service that helps track postal items efficiently. Customers can view detailed tracking information and even download reports for further use. It’s a quick, effective way to track international postal shipments.
3. Customer-Owned Tracker – Enhanced Control Over Shipments
This service is designed for customers who prefer greater control over their shipments. Lufthansa Cargo allows customers to attach their own tracking devices to shipments, offering additional features such as theft protection or environmental monitoring. This service ensures you know the precise location and condition of your cargo at all times.
4. Emergency Service – For Critical Shipments
Lufthansa Cargo’s Emergency Service is tailored for time-sensitive shipments that require expedited transit. Whether it’s medical supplies, critical business shipments, or other urgent materials, this service ensures your cargo gets to its destination as quickly as possible. The service includes guaranteed delivery within the promised time or your money back, giving you peace of mind in emergency situations.
Lufthansa Cargo Customer Care
Lufthansa Cargo prioritizes customer satisfaction, offering various ways to reach their support team:
1. General Inquiries Support
For general inquiries about bookings, shipments, or service details, Lufthansa Cargo provides regional support across the globe. Customers can reach out to specific stations or the customer care hotline. For example, in Los Angeles, you can contact the team at +1 800 542 2746 or email [email protected] for assistance.
2. Technical Assistance for eServices
Technical support is available for customers encountering issues with Lufthansa Cargo’s eServices, including eBooking, electronic Air Waybill (eAWB), and other digital tools. Detailed contact information and troubleshooting guides are available directly through the Lufthansa Cargo website.
3. Regional and Station Contact Details
Lufthansa Cargo provides specific contact details for each station worldwide. This includes the phone numbers, addresses, and operating hours for each location, ensuring you can always get in touch with the right department. Whether you are shipping from New York, Frankfurt, or any other major hub, local contact details are just a click away.
Conclusion
Lufthansa Cargo stands out not only for its innovative tracking options but also for its comprehensive customer support infrastructure. Their commitment to providing transparency through services like eTracking and AirmailTracking, combined with a well-established customer care system, makes them a reliable choice for global cargo logistics.