PTT Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Comprehensive Guide to PTT Cargo Tracking and Services With Customer Support Details

PTT Cargo, a division of Turkey’s national postal service (PTT – Posta ve Telgraf Teşkilatı), has emerged as a reliable and cost-effective logistics and cargo service provider both domestically and internationally. Known for its broad network and technological integration, PTT Cargo offers a variety of services tailored to individuals, businesses, and e-commerce platforms. Here’s an in-depth look at PTT Cargo’s tracking system, service portfolio, and customer support.

 PTT Cargo Tracking – Real-Time Parcel Monitoring

PTT provides a seamless tracking system that allows users to monitor their parcels in real-time. You can use the PTT official website (https://gonderitakip.ptt.gov.tr/) to track your cargo by entering the tracking number found on your receipt.

The system provides:

• Real-time location updates

• Delivery status notifications

• Estimated delivery times

• Historical tracking details for past shipments.

 Domestic Cargo Services

PTT’s Domestic Cargo Services (Yurtiçi Kargo Hizmetleri) cater to customers who require secure, affordable, and timely deliveries within Turkey. Key offerings include:

• Standard Cargo: For general parcel shipments across Turkey with delivery times ranging from 1–3 business days.

• Same-Day City Delivery: Available in select cities for urgent intra-city deliveries.

• Counter-to-Counter Delivery: Cost-effective service for customers willing to drop and collect shipments at PTT offices.

International Cargo Services

PTT’s International Cargo (PTT Uluslararası Kargo) delivers to over 220 countries in collaboration with global postal services and logistics partners.

• PTT International Express (PTT Uluslararası Ekspres): Faster delivery with tracking for documents and parcels abroad.

• Economic International Parcel: Lower-cost solution for less urgent international shipments.

• Customs Support: Guidance for customs documentation and cross-border regulations.

 E-commerce and Marketplace Cargo Solutions

PTT partners with numerous Turkish and global e-commerce platforms to provide integrated logistics for online businesses:

• Scheduled Pickup for Sellers: Regular parcel collection from warehouses or sellers’ locations.

• Cash on Delivery (Kapıda Ödeme): Allows customers to pay upon parcel receipt, boosting buyer trust.

• Return Logistics: Seamless return process for unsatisfied customers or faulty products.

 Institutional & Corporate Cargo Services

For businesses, government institutions, and NGOs, PTT Cargo offers tailored logistics services:

• Bulk Shipping Discounts

• Contract-based Delivery Services

• Invoicing and Reporting Systems

• API Integration for Logistics Management

These services are ideal for entities requiring regular and high-volume cargo handling.

 PTT Cargo Customer Care Details

Customers can get in touch with PTT Cargo through multiple channels:

• Customer Care Hotline:
  444 1 788 (within Turkey)
   Available: Monday to Saturday, 08:00 – 18:00

• Email Support:
  [email protected] or [email protected]

• Official Website:
  https://www.ptt.gov.tr

• Live Chat Support:
  Accessible via the mobile app or website for quick queries.

• Visit a Branch:
  Over 5,000 PTT offices across Turkey are equipped for in-person assistance.

 PTT Mobile App – Cargo at Your Fingertips

The PTT mobile app enables:

• Instant tracking and notifications

• Barcode scanning for fast tracking

• Office locator to find the nearest branch

• Online shipping and payment options