Indonesia AirAsia Cargo Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter Indonesia AirAsia Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.



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Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Indonesia AirAsia Cargo Solutions: Reliable & Efficient Freight Services

Indonesia AirAsia, a subsidiary of the AirAsia Group, offers a wide range of freight transportation services through its logistics division, Teleport. The airline ensures quick, secure, and affordable cargo solutions across Southeast Asia and beyond.

1. Standard Freight Transport

Indonesia AirAsia handles regular cargo shipments, including electronics, clothing, and consumer products. With an extensive route network, it guarantees on-time deliveries across domestic and international destinations.

2. Tailored Cargo Offerings

Teleport Fresh – Chilled & Perishable Goods

This service is ideal for transporting perishable items like seafood, fruits, and dairy products, ensuring strict temperature control to maintain product freshness.

Teleport Pharma – Healthcare & Medical Supplies

Designed for pharmaceutical shipments, this service follows industry-grade temperature regulations to ensure the safe transit of medications and medical equipment.

Teleport Live – Live Animal Handling

Indonesia AirAsia follows aviation and animal welfare regulations to provide safe transport for pets, livestock, and exotic animals with specialized care.

3. Bulk Freight & Custom Solutions

For businesses needing large-scale cargo transportation, Indonesia AirAsia offers dedicated freighter aircraft. Companies can reserve cargo space on scheduled flights or opt for full aircraft charter services for greater flexibility.

4. Digital Freight Management with Freightchain

With Freightchain, a blockchain-powered booking system, Indonesia AirAsia streamlines the cargo reservation process, providing real-time tracking and multi-airline freight coordination.

Customer Assistance & Contact Information

For cargo-related queries, customers can contact Indonesia AirAsia through the following channels:

Jakarta Main Office

  • Location: Sarinah Plaza, Jl. M.H Thamrin No. 11 LG, Jakarta Pusat, Indonesia
  • Phone: +62 21 2927 0999 / +62 804 1333 333
  • Business Hours: 9:00 AM – 10:00 PM (Closed on public holidays)

Jakarta Airport Desk

  • Address: Customer Service Center, Terminal 2E Departure Hall, Soekarno-Hatta International Airport

Bali Cargo Office

  • Office Location: Jl. Sunset Road No.819, Kuta, Kabupaten Badung, Bali 80361, Indonesia
  • Airport Contact: +62 361 9351011
  • Booking Assistance: 080-46662222
  • Email Support: [email protected]
  • Customer Service Hours: 24/7

General Cargo Helpline

Indonesia AirAsia continues to expand its logistics capabilities, ensuring cost-effective and secure freight solutions for businesses and individuals worldwide.

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