It’s very easy for you to know your delivery status on our online tracking website. Enter Pelacakan Kurir Lazada Express Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.
Note: If you have any queries, you can Check out the related FAQs.
The Format of the number consists of 11 digits. For Example. 555 -64385724. In the above example, the First three is carrier code, the next seven is serial number and the last is the check digit. ( This may differ depending on your service )
Lazada, a leading e-commerce platform in Southeast Asia, offers efficient logistics services through Lazada Express (LEX). Tracking your LEX shipments and accessing customer care support are straightforward processes.
Tracking Lazada Express Shipments
To monitor your Lazada orders, you can utilize the following methods:
- Official Lazada Tracking Page:
- Visit the official Lazada tracking page.
- Enter your tracking number in the designated field.
- Click “Track” to view real-time updates on your shipment’s status.
- Third-Party Tracking Platforms:
- Websites like ParcelsApp and Postal Ninja allow you to track Lazada packages.
- Simply input your tracking number to receive current status updates.
Lazada Express Customer Care Details
For assistance with your shipments or other inquiries, you can reach out to Lazada’s customer support through the following channels:
- Virtual Assistant (CLEO):
- CLEO is Lazada’s 24/7 virtual customer care officer.
- Access CLEO via the Lazada app or website to get instant answers to common questions.
- Customer Care Hotline:
- For direct support, contact Lazada’s customer care specialists, available daily from 6 AM to 12 AM.
- The hotline number varies by country:
- Indonesia: +62 218 064 0090
- Malaysia: +6 032 728 6600
- Philippines: +6 327 795 8900
- Singapore: +653 157 1774
- Thailand: +662 018 0000