Enter Kogan Order Tracking number in below column and click track button to track and trace your Package, Courier, Shipping, Item, Postage, Parcel status and Get Estimated delivery date info online.
Note : If you have any queries about Kogan Order, you can Check out related FAQ.
The Format of the tracking number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
Kogan Order Tracking & Cargo Services: A Complete Guide
Kogan is one of Australia’s leading online retailers, known for offering a wide range of electronics, appliances, and lifestyle products at competitive prices. Once you’ve placed an order, keeping track of your shipment becomes crucial for a smooth delivery experience. Here’s a detailed overview of how to track your Kogan orders, how their cargo and shipping services work, and how to contact customer care if needed.
How to Track Your Kogan Order
Once you place an order with Kogan, you can easily track its progress using the steps below:
- Login to Your Kogan Account
Visit www.kogan.com and log in with your email ID and password. - Go to ‘My Orders’
After logging in, click on your name at the top-right corner and choose ‘My Orders’. - Select the Relevant Order
Click on the specific order you want to track. You’ll see real-time updates, including processing, dispatch, and delivery stages. - Use the Tracking Link
Once your order is dispatched, a tracking number and courier name will be provided. Click on the tracking link to be redirected to the courier’s website.
Cargo & Shipping Services Overview
Kogan partners with a network of domestic and international shipping providers to ensure timely and safe delivery. The cargo service may vary based on the product’s size, weight, and delivery location.
Shipping Carriers Kogan Uses:
- Australia Post
- CouriersPlease
- Toll
- Aramex
- Allied Express
- Fastway
- StarTrack
- DHL (for international orders)
Estimated Delivery Time:
- Metro Areas: 2–7 business days
- Regional Areas: 5–12 business days
- Bulky Items: May take 7–15 business days and are often delivered by third-party freight partners.
Kogan Cargo Customer Care Details
If you’re facing any delivery issues, delays, or need to update your delivery address, Kogan customer support is ready to assist.
Customer Support Contact Options:
- Help Centre: Visit help.kogan.com
- Submit a Request: Submit a support ticket via the online form
- Live Chat: Available through the Help Centre during business hours
- No Direct Phone: Kogan currently handles customer queries through its online ticketing system only.
Delivery Issues and Solutions
Common Problems You Can Report:
- Package not received even after marked “Delivered”
- Damaged item received
- Incorrect tracking information
- Missed delivery or reschedule request
Always make sure to check your spam folder for dispatch and tracking emails, and ensure your delivery address is correct in your account profile.