Virgin Australia Cargo Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter (VA 795) Virgin Australia Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.



Click Here To Track

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Virgin Australia Cargo Services

Virgin Australia provides a comprehensive suite of cargo services designed to cater to various shipping requirements across Australia.​

Domestic Cargo Services

For individual general cargo bookings within Australia, customers can contact Virgin Australia Cargo at 13 82 87 during weekdays between 8:30 AM and 6:30 PM (AEST). Alternatively, inquiries can be directed via email to [email protected]. Existing account holders can manage their bookings through the dedicated booking portal.​

Animal Transportation

Virgin Australia offers options for pet and animal travel. Customers seeking to transport pets are advised to refer to the airline’s information page for specific booking options and guidelines.

Indian Ocean Territory Services

For cargo services to or from Christmas Island and the Cocos (Keeling) Islands, bookings can be made through Freightshop by contacting 08 9477 6088.​

International Cargo Services

Currently, Virgin Australia is not accepting bookings for international cargo services.​

Cargo Shipment Tracking

Customers with an active Virgin Australia Air Waybill (AWB) number can track their shipments by entering the number into the ‘tracking’ section of the booking portal for the latest updates.​

Cargo Customer Care Details

For cargo-related inquiries, Virgin Australia Cargo can be reached at 13 82 87 during weekdays between 8:30 AM and 6:30 PM (AEST). Email inquiries can be sent to [email protected].​

Baggage Contact Centre

For assistance with delayed or missing checked baggage, customers can contact the Virgin Australia Baggage Contact Centre at:​

  • Australia (Toll-Free): 1300 170 911​
  • New Zealand (Toll-Free): 0800 443 744​
  • USA (Toll-Free): 1833 301 7565​
  • All Other Countries: +61 7 3295 2257​

For further details on Virgin Australia’s cargo services, customers can visit the cargo section of the Virgin Australia website.

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