Kenya Airways Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Kenya Airways Cargo offers a diverse range of air freight services designed to meet various shipping requirements. Their offerings include:

Kenya Airways Cargo Services: Bridging Continents with Reliable Logistics

Kenya Airways, a prominent African airline, extends its excellence to cargo operations through Kenya Airways Cargo. With a robust network connecting 45 destinations globally, including 37 within Africa, the airline ensures seamless and efficient cargo transportation across continents.

Comprehensive Cargo Solutions

Kenya Airways Cargo offers a diverse range of services tailored to meet various logistical needs:​

• General Cargo: Transportation of goods such as perishables, textiles, electronics, spare parts, pharmaceuticals, and live animals, ensuring speed, efficiency, and safety.

• KQ Express: A priority service designed for time-sensitive shipments, guaranteeing expedited handling and swift delivery. ​

• KQ Repatriation: Specialized service for the dignified transportation of deceased individuals to their final resting places. ​

• KQ Mail: Dedicated to postal administrations and mail agents, facilitating the uplift of postal items as defined by the Universal Postal Union (UPU) Convention. ​

• KQ Courier: Tailor-made air freight service catering to expedited transportation of time-definite courier materials by registered courier companies. ​

Strategic Network Expansion

In February 2024, Kenya Airways Cargo expanded its route network to include direct cargo flights between Sharjah in the United Arab Emirates and Mogadishu in Somalia. This strategic move provides customers with increased capacity, reduced transit times, and cost-effective solutions, particularly for high-tech consumer goods, automotive parts, project cargo, and clothing frequently transported on this route. ​

Enhanced Cargo Capacity

To meet the growing demand for cargo services, Kenya Airways received its second Boeing 737-800 Freighter in April 2024, increasing its total cargo fleet to four aircraft. This enhancement offers customers and partners more cargo capacity on its global network, especially in the Middle East, Asia, and Africa, capturing opportunities emerging from The African Continental Free Trade Area (AfCFTA) to catalyze trade within and beyond the continent. ​

State-of-the-Art Cargo Handling Facilities

At Jomo Kenyatta International Airport (JKIA), Kenya Airways operates a modern cargo center situated on a six-acre site. The facility includes expansive export and import areas, cold rooms with a capacity of 100,000 tonnes, strong rooms, banking facilities, and more. These facilities ensure efficient handling, storage, and processing of various cargo types, maintaining the highest standards of safety and quality. ​

Global Connectivity

Kenya Airways Cargo’s extensive network spans East Africa (Kenya, Ethiopia, Sudan, Tanzania, Uganda), North Africa (Egypt), Central & West Africa (Burundi, DRC, Rwanda), Europe (Amsterdam, London), Middle East & Asia (China, Hong Kong, Lebanon, Thailand, United Arab Emirates), and Southern Africa (Mozambique, South Africa, Zambia, Zimbabwe). This wide reach ensures that cargo can be transported efficiently across multiple regions, facilitating global trade and commerce.

Kenya Airways Cargo remains committed to providing world-class logistics services, connecting Africa to the world, and facilitating global trade through its comprehensive range of cargo solutions.

Kenya Airways Cargo provides a variety of contact options to assist with your cargo-related inquiries.​

General Contact Information:

• Email: [email protected]​
• Phone: +254 20 642 3467 / +254 20 642 3400​​

Nairobi Cargo Centre:

• Address: Nairobi Cargo Centre Building, Entrance C – 1st Floor, Jomo Kenyatta International Airport Freight Terminal, P.O. Box 19142-00501, Nairobi.​
• Phone: +254 733 265 7057 / +254 733 207 226​
• Email: [email protected]​

Mombasa Cargo Office:

• Address: Mombasa International Airport Freight Terminal, P.O. Box 99302, Mombasa.​
• Mobile: +254 733 201 943 / +254 733 202 087​
• Contact Person: David Musembi​
• Phone: +254 731 077 725​
• Email: [email protected], ​

Global Cargo Offices:

Kenya Airways Cargo operates offices in various countries. For specific contact details in your region, please refer to the

WhatsApp Support:

For convenient communication, you can reach Kenya Airways Cargo via WhatsApp at +254 705 474 747.​

For the most accurate and up-to-date information, it’s advisable to consult the official contact their customer service directly.