Philippine Airlines Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Philippine Airlines Cargo Tracking and Services – A Complete Guide with Customer Care Details

Philippine Airlines (PAL) is one of Southeast Asia’s most trusted carriers, offering comprehensive cargo solutions across domestic and international routes. Whether you’re shipping documents, perishables, electronics, or bulk freight, PAL ensures safe, timely, and efficient transportation. Below is a well-structured breakdown of PAL’s cargo tracking system, specialized services, and customer care information.

PAL Cargo Tracking System

Philippine Airlines offers an easy-to-use online cargo tracking tool to monitor the real-time status of your shipment. By entering your Air Waybill (AWB) number on their official cargo tracking page, users can get updates on cargo movement, arrival schedules, and final delivery status. This service is especially beneficial for businesses and individual shippers looking for peace of mind and visibility throughout the shipping process.

How to Track Your Cargo:

• Visit the PAL Cargo section on the official website.

• Enter the 11-digit Air Waybill number.

• Click ‘Track’ to view the current status and location.

PAL Cargo Services

Philippine Airlines offers multiple cargo services, each catering to different shipment types and urgency levels. Here’s an overview of the most in-demand services:

PAL Express Cargo

This is PAL’s domestic cargo arm, serving over 30 cities across the Philippines. PAL Express Cargo is ideal for businesses with intra-country logistics needs. The service includes next-day delivery options and supports a wide range of items including food, garments, documents, and spare parts.

PAL Fast Cargo

PAL Fast Cargo offers priority handling for time-sensitive items. With dedicated space in aircraft and minimized handling time, this is a premium service perfect for urgent shipments like medical supplies, electronics, or high-value goods.

Perishable Cargo

PAL provides specialized handling for perishable goods such as seafood, meat, flowers, fruits, and vegetables. The cargo is stored under optimal conditions and is prioritized for immediate loading and unloading to maintain freshness and quality.

Live Animal Transport

This service ensures the safe and humane transport of pets and other live animals. Trained handlers ensure animals are treated with care throughout the flight, and compliance with IATA Live Animals Regulations is strictly followed.

Document Cargo

Designed for the fast and secure transport of critical paperwork such as contracts, permits, and financial documents. PAL Document Cargo offers fast-track processing and high-security to ensure your documents arrive safely and on time.

Heavy and Bulky Cargo

For oversized or overweight items, PAL provides customized solutions, including ground handling support, special loading equipment, and cargo door access optimization. This service is frequently used for industrial goods and machinery.

International Cargo Service

PAL’s global cargo network connects Manila to destinations in North America, Asia, the Middle East, and Australia. International cargo is handled with adherence to global standards and can be tracked throughout the journey with the AWB system.

PAL Cargo Customer Care Contact Details

If you need support with booking, tracking, or general inquiries, Philippine Airlines Cargo customer care is readily available:

 Head Office Address:
PAL Cargo Center, Gate 1
NAIA Complex, Domestic Road,
Pasay City, Metro Manila, Philippines

 Customer Service Hotline:
(+632) 8855-8888 (available during office hours)

 Email Support:
[email protected]

 Website:
https://www.philippineairlines.com → Cargo Section

 Office Hours:
Monday to Friday – 8:00 AM to 5:00 PM
Closed on weekends and public holidays

 Conclusion

Philippine Airlines Cargo is a reliable choice for domestic and international logistics needs. With its user-friendly tracking system, diverse cargo services, and responsive customer care, PAL stands out as a go-to carrier for businesses and individuals alike. Whether you’re shipping perishables, important documents, or even live animals, PAL ensures your cargo is delivered safely and efficiently.

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