Kuwait Airways Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

​Kuwait Airways offers a comprehensive cargo tracking system

It is designed to provide customers with real-time updates on their shipments. Below are the key features of their cargo tracking services

Online Tracking System

Customers can monitor their shipments through Kuwait Airways’ online tracking facility. By entering the Air Waybill (AWB) number on the tracking page, users receive real-time status information about their cargo. ​

Third-Party Tracking Platforms

In addition to the official website, Kuwait Airways’ cargo can be tracked using various third-party platforms:​

• ParcelsApp: Allows tracking of Kuwait Airways Cargo shipments using the AWB number, offering real-time updates and additional features like last-mile tracking. ​

• GoComet: Provides an advanced tracking service for Kuwait Airways shipments, enabling complete transparency from booking to delivery.

• Track-Trace: Supports tracking for Kuwait Airways cargo among 238 airlines, requiring only the AWB number for real-time status updates.

Mobile Applications

For on-the-go tracking, customers can use mobile applications like ParcelsApp, available for both iOS and Android devices, to receive push notifications and stay informed about their shipments.

Customer Support

For any issues or inquiries regarding shipments, Kuwait Airways offers customer support through their official website, ensuring assistance is readily available. ​

These services collectively ensure that customers have multiple avenues to track and manage their shipments with Kuwait Airways efficiently.

Kuwait Airways provides multiple channels for cargo customer support to ensure efficient communication and assistance:​

General Cargo Inquiries

• Phone: +965 1802050 Ext. 4676

• Email: [email protected]​Kuwait Airways

These contacts are suitable for general information and electronic airway bill (E-Airwaybill) inquiries. ​

Global Sales Agents (GSA) Contacts

For region-specific support, Kuwait Airways has appointed GSAs in various countries. For instance:​

• United Arab Emirates (Dubai): DNATA, Airlines Centre, Office No. 101, P.O.Box 1515, Deira, Dubai. Phone: +971 4 2032040 / +971 4 3166682; Fax: +971 4 3166680.​

• United Arab Emirates (Abu Dhabi): Abu Dhabi Travel Bureau, Al Bader Tower, Maiden Al Ittihad Street, P.O.Box 278, Abu Dhabi. Phone: +971 2 6338700; Fax: +971 2 6346020.​

A comprehensive list of GSAs, including their contact details, is available on the Kuwait Airways website. ​

International Customer Support

• Phone: +965 24345555 Ext. 171 (Available 24/7)​

• WhatsApp: +965 2220017

These channels are available for international customers seeking assistance. ​

India-Specific Cargo Offices

For customers in India, Kuwait Airways has dedicated cargo offices in several cities:​

• Chennai:

  • Cargo Office: Room 19, New Integrated Cargo Complex, Chennai Airport, Chennai – 600 027. Phone: +91 44 22560218.​

  • Reservation Office: Kuwait Airways, Samson Towers, 6th Floor, Pantheon Road, Egmore, Chennai – 600 008. Phone: +91 44 28192911 / +91 44 28192912 / +91 44 28192913

• Mumbai:

  • Cargo Office: Air Cargo Complex, 2nd Floor, Heavy Building, Sahar Village, Andheri East, Mumbai – 400099. Phone: +91 22 26828406 / +91 22 26828407

  • Reservation Office: 126 Maker Chambers VI, 12th Floor, 220 Jamnalal Bajaj Road, Nariman Point, Mumbai – 400021. Phone: +91 22 66555661 / +91 22 66555663.

Additional contact details for other Indian cities are available on the Kuwait Airways customer care page.

For further assistance, customers can also visit the Kuwait Airways ‘Contact Us’ page or reach out to the nearest Kuwait Airways office.