Garuda Indonesia Airways Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Garuda Indonesia Airways Cargo Services – Q&A Format

What types of cargo services does Garuda Indonesia provide?

Garuda Indonesia offers a wide range of cargo services tailored to various customer needs. These include general cargo, express delivery, handling of valuables and dangerous goods, perishable items, live animals, e-commerce logistics, and even full aircraft charters.

What is the General Cargo Service offered by Garuda Indonesia?

The General Cargo Service is designed for transporting common goods such as industrial materials, commercial items, and personal belongings. It is reliable, secure, and available across Garuda’s domestic and international network.

Does Garuda Indonesia provide express shipping for urgent deliveries?

Yes, through GA Express, Garuda Indonesia provides priority handling and fast delivery for time-sensitive shipments. It ensures same-day or next-flight delivery, perfect for documents, urgent samples, and critical goods.

Can Garuda Indonesia handle valuable or dangerous goods?

Absolutely. The airline is certified to transport both Valuable Cargo (VAL) like jewelry or electronics, and Dangerous Goods (DGR) such as chemicals, lithium batteries, and other hazardous materials, all according to IATA safety standards.

How does Garuda Indonesia handle perishable cargo?

Garuda offers specialized handling for Perishable Cargo (PER), including seafood, flowers, and pharmaceuticals. These items are stored in temperature-controlled environments and receive priority handling to maintain freshness.

Is it possible to ship live animals via Garuda Indonesia?

Yes. Garuda Indonesia provides Live Animal (AVI) cargo services for pets, zoo animals, or livestock. Animals are handled by trained personnel with care and in accordance with international welfare and airline safety guidelines.

 Garuda Indonesia Cargo – Customer Care Details

What is the customer care contact number for Garuda Indonesia Cargo?

You can reach Garuda Indonesia Cargo Customer Care at:
 +62 21 2351 9999

Is there an email to contact Garuda Cargo for bookings or inquiries?

Yes, you can contact them at:
 [email protected]

Where is the Garuda Indonesia Cargo head office located?

Garuda Indonesia Cargo Office Address:
Garuda Indonesia Cargo
Soekarno-Hatta International Airport
Cargo Terminal, Cengkareng 19120
Jakarta, Indonesia

What are the working hours of the cargo customer service?

 Monday to Friday – 08:00 AM to 05:00 PM (WIB)

Where can I get more information or track cargo online?

Visit the official Garuda Cargo portal at:
https://cargo.garuda-indonesia.com