It’s very easy for you to know your delivery status on our online tracking website. Enter Daraz Order Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.
Note: If you have any queries, you can Check out the related FAQs.
The Format of the number consists of 11 digits. For Example. 555 -64385724. In the above example, the First three is carrier code, the next seven is serial number and the last is the check digit. ( This may differ depending on your service )
Here’s a well-structured content block with a clear title, subheadings, and paragraphs for Daraz Order Tracking & Cargo Services, including customer care details:
Daraz Order Tracking & Cargo Services: A Complete Guide for Smooth Deliveries
Track Your Daraz Order in Real-Time
Daraz, one of South Asia’s leading online marketplaces, offers a seamless order tracking system that helps users stay updated about their parcel status right from dispatch to delivery. Whether you’re ordering from Pakistan, Bangladesh, Nepal, or Sri Lanka, the process is mostly similar:
- Step 1: Log in to your Daraz account
- Step 2: Go to “My Orders”
- Step 3: Select the order you wish to track
- Step 4: Click “Track My Order” for real-time updates on shipping and delivery progress
Tracking includes details such as package pickup, transit hub status, out-for-delivery notifications, and estimated delivery dates.
Daraz Cargo & Logistics Services
Daraz partners with top local and international cargo service providers to ensure fast and safe delivery. Their in-house logistics arm, Daraz Express (DEX), handles the majority of deliveries efficiently with:
- Next-day delivery in metro areas
- Cash on Delivery (COD)
- Secure packaging and parcel scanning
- Real-time delivery updates via SMS and app
In cases where third-party cargo partners are involved, users can still view tracking through the Daraz app or by using the AWB (Air Waybill) number on the partner’s website.
Cargo Tracking by Courier Partner
In some cases, Daraz orders are fulfilled by third-party couriers such as:
- TCS
- Leopard Courier
- Pathao Courier
- Sundarban Courier
- Delhivery (in India-based operations)
You can use the tracking number (shared via SMS or email) on their respective websites or contact the courier directly for any delays or issues.
Daraz Customer Care & Cargo Support
If you’re facing issues with tracking or have cargo-related concerns, Daraz’s Customer Support is available through multiple channels:
Daraz Customer Service Numbers (Country-wise)
| Country | Helpline Number | Timing |
|---|---|---|
| Pakistan | 021-111-132-729 | 9:00 AM – 9:00 PM (Mon–Sun) |
| Bangladesh | 09610003030 | 24/7 |
| Sri Lanka | 011-7532555 | 9:00 AM – 6:00 PM (Mon–Fri) |
| Nepal | 01-5970111 | 9:00 AM – 5:00 PM (Mon–Fri) |
Live Chat and Help Center
- Visit https://www.daraz.com/help
- Choose your issue category
- Initiate a live chat with a support agent for instant help