Pottery Barn Order Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter Pottery Barn Order Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.



Click Here To Track

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

1. UPS (United Parcel Service)

Service Type: Standard parcels, small furniture, home décor items
Tracking: Customers can use the UPS tracking number provided in their Pottery Barn shipment confirmation email by visiting www.ups.com.
Customer Care: 1-800-742-5877 (U.S.)
Hours: Monday–Friday, 8 AM–7 PM (Local time)
Notes: UPS handles many of Pottery Barn’s standard deliveries, with real-time tracking updates and estimated delivery windows.

2. White Glove Delivery by XPO Logistics

Service Type: Oversized furniture, fragile items, in-home delivery with setup
Tracking: Customers receive an appointment call/email from XPO with tracking details. Tracking is also available on www.xpo.com.
Customer Care: 1-866-373-7011
Hours: Monday–Saturday, 8 AM–9 PM ET
Notes: This premium service includes unpacking, room placement, and debris removal. Delivery specialists contact you 1–2 days in advance for scheduling.

3. Williams-Sonoma Global Delivery (International Orders)

Service Type: International shipments outside the U.S. via DHL or FedEx
Tracking: Use the tracking link provided in your international order confirmation email. Visit www.dhl.com or www.fedex.com.
Customer Care:

  • DHL: 1-800-225-5345 (U.S.)

  • FedEx: 1-800-463-3339
    Notes: Williams-Sonoma handles Pottery Barn’s international logistics. Duties and taxes are shown at checkout, and customers receive customs updates via email.

4. Loomis Express (Canada Delivery)

Service Type: Canadian standard and express delivery for Pottery Barn Canada orders
Tracking: Track using your tracking ID on www.loomis-express.com
Customer Care: 1-855-256-6647
Hours: Monday–Friday, 8 AM–6 PM ET
Notes: Loomis Express delivers Pottery Barn items within Canadian provinces, with support for both residential and commercial addresses.

5. Final Mile Delivery Partners (Regional Carriers)

Service Type: Local furniture delivery in specific ZIP codes through regional third-party partners
Tracking: Tracking details are shared via phone or email after dispatch.
Customer Care: Varies by carrier—contact Pottery Barn Customer Service for updates.
Pottery Barn Support: 1-888-779-5176 or visit www.potterybarn.com > Order Tracking
Notes: These services are tailored to your local area. Delivery windows and setup assistance vary by region and availability.

Pottery Barn General Order Tracking Support

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