Korean Airlines Air Cargo AWB Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Korean Air Cargo Tracking Services: Ensuring Transparency and Reliability

Korean Air Cargo offers a suite of tracking services designed to provide customers with real-time visibility and control over their shipments. These services cater to various needs, ensuring that cargo reaches its destination safely and efficiently.​

1. Master Air Waybill (AWB) Tracking

At the core of Korean Air Cargo’s tracking system is the Master AWB Tracking service. By entering the 11-digit AWB number, customers can access real-time updates on their shipment’s status, from departure to delivery. This service ensures transparency and allows for proactive management of logistics. ​

2. e-Tracking Service

For enhanced convenience, the e-Tracking service offers continuous monitoring of shipments. Customers can check the status of their cargo at any point during transit, ensuring peace of mind and the ability to address any unforeseen issues promptly. ​

3. Cargo GPS Tracker Integration

Recognizing the importance of precise location data, Korean Air Cargo accepts the use of approved Cargo GPS Trackers. These devices transmit vital information about the cargo’s location and transport conditions, offering an added layer of security and monitoring. Customers intending to use such devices should ensure they are from the approved list and comply with the necessary handling procedures.

4. Express Service with Money Back Guarantee

For urgent, small-sized shipments, the Express service guarantees swift delivery. This service includes automatic reservation confirmation and offers a Money Back Guarantee (MBG) in cases of delays. Customers can track their express shipments in real-time, ensuring timely updates and swift resolutions if issues arise. ​

5. General Cargo Tracking

Korean Air Cargo’s standard service, General Cargo, ensures secure transportation from airport to airport. Customers can monitor their shipments throughout the journey using the e-Tracking service, ensuring transparency and reliability. ​

By leveraging these comprehensive tracking services, Korean Air Cargo demonstrates its commitment to providing customers with reliable, transparent, and efficient logistics solutions.

Korean Air Cargo Customer Care Details

Korean Air Cargo provides dedicated customer care services across its global network to assist with inquiries and support. For specific contact details, customers are encouraged to reach out to the local Korean Air Cargo office in their region. A comprehensive directory of branch information, including contact numbers and addresses, is available on the official Korean Air Cargo website. ​

India (New Delhi) Office:

• Sales Office & Airport Operation Office:
  • Telephone: +91-11-2565-4918, +91-11-4565-0201/0202/0203/0204​
  • Emergency: +91-98100-12284, +91-98911-66293
  • Fax: +91-11-2565-4918​
  • Address: Room No 10-A, Import Building-III, Cargo Complex, IGI Airport, New Delhi-110037, India​
  • Working Hours: 09:00 – 18:30​
  • Warehouse Operations: 24 hours​
  • Cut-off Time for Freighter: 6 hours before departure​For more information or to find contact details for other regions, please visit the Korean Air Cargo branch information page