China Airlines Air Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

China Airlines Air Cargo Services

China Airlines Cargo, the dedicated freight division of China Airlines, offers a variety of specialized air cargo services to accommodate different shipping needs. Below are their key services, categorized for easy reference:

1. General Cargo Services

China Airlines Cargo provides efficient and reliable transportation for standard freight across its extensive global network. Using a combination of dedicated freighters and passenger aircraft cargo holds, they ensure timely and secure delivery of shipments worldwide.

2. Cool Chain Services

For temperature-sensitive cargo such as pharmaceuticals, fresh produce, and perishable goods, China Airlines Cargo offers specialized Cool Chain solutions. Their services include active container leasing and advanced temperature-monitoring technology to ensure that shipments remain within the required temperature range during transit.

3. Dangerous Goods Handling

Handling hazardous materials requires strict adherence to international safety regulations, and China Airlines Cargo is equipped to transport dangerous goods with the highest safety standards. Their team ensures compliance with proper labeling, documentation, and secure handling procedures.

4. Live Animal Transportation

China Airlines Cargo provides secure and humane transport solutions for live animals. Their service ensures that all necessary welfare and safety standards are met, offering specialized handling to minimize stress and ensure a comfortable journey for the animals.

5. e-Booking and e-AWB Services

To enhance efficiency and convenience, China Airlines Cargo provides electronic booking (e-Booking) and electronic Air Waybill (e-AWB) services. These digital solutions help streamline documentation, improve tracking accuracy, and simplify cargo management for customers.

6. Membership in SkyTeam Cargo Alliance

As a member of the SkyTeam Cargo Alliance, China Airlines Cargo collaborates with global carriers to expand its network reach and provide standardized services. This partnership allows them to offer seamless and flexible logistics solutions to meet international shipping demands.

With these diverse services, China Airlines Cargo continues to provide safe, efficient, and customer-focused air cargo solutions worldwide.

China Airlines Cargo Tracking customer care details:

​China Airlines Cargo offers dedicated customer care services to assist with your air cargo needs. For inquiries and support, you can reach out through the following channels:

Customer Service Hotline

• Taiwan: 412-9000 or +886-2-412-9000

  • Monday to Friday: 08:00–18:30
  • Saturday, Sunday, and Public Holidays: 08:30–17:30

• Japan: +81-3-6378-8855

  • Daily: 09:00–17:30

• Hong Kong: +852-2868-2299

  • Monday to Friday: 08:30–18:30
  • Saturday and Public Holidays: 08:30–17:00
  • Sunday: Closed

• China: +86-400-888-6998

  • Monday to Friday: 08:30–18:30
  • Saturday and Public Holidays: 08:30–17:00
  • Sunday: Closed

    North America: +1-800-227-5118

    • Monday to Friday: 09:00–17:30 (Pacific Time)
    • Saturday, Sunday, and Public Holidays: 07:00–15:30 (Pacific Time)

Branch Offices

China Airlines Cargo has branch offices worldwide for localized support. For specific office contacts, including addresses, phone numbers, and emails, refer to their official website.