It’s very easy for you to know your delivery status on our online tracking website. Enter (NH 205) All Nippon Airways Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your Freight, Air Cargo (also pet), Shipment delivery status information.
PRIO Series: Specialized Cargo Solutions
ANA Cargo’s PRIO Series encompasses a range of specialized services designed to handle specific types of cargo with utmost care and efficiency:
- PRIO PHARMA: Tailored for pharmaceutical shipments, this service maintains strict temperature controls and complies with international standards to ensure the integrity of medical products throughout the transportation process.
- PRIO FRESH: Ideal for perishable items, PRIO FRESH offers temperature-controlled environments to preserve the freshness of goods such as seafood, produce, and other perishables during transit.
- PRIO VEHICLE: Specializing in the transportation of vehicles, including classic and luxury cars, this service ensures secure handling and delivery to international destinations.
- PRIO TEMP: This service caters to cargo requiring specific temperature settings, offering customized solutions for a wide range of temperature-sensitive goods.
- PRIO SENSITIVE: Designed for delicate items such as precision instruments and high-value goods, PRIO SENSITIVE provides specialized handling to protect cargo from shocks and vibrations.
- PRIO ART: Focusing on the careful transportation of artwork and musical instruments, this service ensures that valuable and fragile items arrive at their destinations in pristine condition.
- PRIO EXPRESS: For urgent shipments, PRIO EXPRESS guarantees reservations up to 120 minutes before departure and delivery within 90 minutes after arrival, ensuring swift and reliable service.
- PRIO FREIGHT: Offering 100% guaranteed loading without weight restrictions, PRIO FREIGHT ensures that cargo is transported as planned without delays.
- PRIO STRAIGHT: This service streamlines export customs clearance procedures, facilitating a smoother shipping process for clients.
- PRIO CONNECTION: Specifically designed for regional airports, PRIO CONNECTION handles export customs clearance procedures efficiently, enhancing connectivity and reducing transit times.
Global Network and Operations
ANA Cargo operates an extensive global network, connecting major markets across North America, Europe, Southeast Asia, East Asia, and Oceania. The airline utilizes both dedicated freighter aircraft and the ANA Group’s passenger flights to maximize cargo capacity and route availability. Key operational hubs include Narita and Kansai airports in Japan, with strategic routes facilitating efficient cargo movement across continents.
Innovative Cargo Facilities: ANA Cargo Base +
In October 2024, ANA Cargo inaugurated “ANA Cargo Base +,” its largest cargo warehouse located at Narita Airport. This state-of-the-art facility consolidates previously dispersed warehouses, enhancing operational efficiency and quality through the integration of advanced equipment and technologies. The centralized operations at ANA Cargo Base + underscore ANA’s commitment to providing high-quality logistics solutions to its customers.
Customer Support and Contact Information
North America Cargo Offices:
- New York (JFK International Airport):
- Address: Cargo Building 78B, Room #400, JFK International Airport, North Boundary Rd, Jamaica, NY 11430
- Phone: +1-718-656-4280
- Fax: +1-718-656-4285
- Office Hours: 8:30 AM – 5:00 PM EST
- Los Angeles (LAX International Airport):
- Address: 6040 Avion Drive, Room 318, Los Angeles, CA 90045
- Phone: +1-310-258-6100
- Fax: +1-310-258-6189
- Office Hours: 7:00 AM – 6:30 PM PST
- Chicago (O’Hare International Airport):
- Address: 836 Patton Drive, Tower A1, Room 211, Chicago, IL
- Phone: +1-773-988-5325
- Fax: +1-773-686-5229
- Office Hours: 9:00 AM – 6:00 PM CST
- Atlanta (Hartsfield-Jackson Atlanta International Airport):
- Address: 510 Plaza Drive, Suite 1840, College Park, GA 30349
- Phone: +1-703-996-8626
Customer Support Channels:
- Online Chat Support: ANA offers a 24/7 chatbot service for immediate assistance. Note that the chatbot cannot handle reservations, cancellations, or personal information changes.
- Email Inquiries: For detailed inquiries, especially regarding reservations or specific cargo services, please use the email addresses provided above.
Headquarters Contact:
- Address: All Nippon Airways Co., Ltd., 1-1, Haneda Airport, Ota-ku, Tokyo 144-0041, Japan
- Phone: +81-3-5757-6361