Enter Naaptol Order Tracking AWB number in below column and click track button to track and trace your Parcel, Shipping, Package, Courier, Product, Item status and Get Estimated delivery date info online.
Note : If you have any queries about Naaptol Order , you can Check out related FAQ.
The Format of the tracking number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
When ordering products from Naaptol, customers often seek reliable information about tracking shipments and understanding the cargo services involved in delivering their items. Whether your order is en route or you’re facing a delay, here’s a comprehensive guide that covers everything—from retrieving your Naaptol AWB number to knowing the types of cargo services used and how to contact their customer care for any assistance.
How to Retrieve Your Naaptol Order Tracking AWB Number
The AWB (Air Waybill) number is a unique tracking code assigned to your parcel by the logistics partner. You can retrieve your Naaptol AWB number using the following methods:
- Via SMS or Email: After dispatch, Naaptol sends an SMS and email to your registered number and email address. This message contains the AWB number and the logistics partner name.
- Through Naaptol Website:
- Visit: https://www.naaptol.com
- Click on “Track Order” in the top menu.
- Enter your Order ID and registered Mobile Number.
- You’ll see your AWB number and current order status.
- By Calling Customer Support: If you’re unable to find it online, call Naaptol’s support (details below) to request your AWB number.
Surface Cargo Services
Naaptol uses Surface Cargo for bulkier and non-urgent deliveries. This is generally handled by courier partners like Delhivery, Blue Dart Surface, and Gati. Deliveries may take 5 to 7 working days, depending on the location. Surface cargo is cost-effective and suitable for large-volume products like home appliances, furniture, and gym equipment.
Air Cargo Services
For faster deliveries, Naaptol leverages Air Cargo via logistics providers such as FedEx Express, Blue Dart Air, or DTDC Premium. These are used mainly for time-sensitive and lightweight packages. Air cargo usually ensures delivery within 2 to 4 business days.
Third-Party Logistics (3PL) Partners
Naaptol collaborates with a variety of 3PL courier partners for last-mile delivery:
- Ecom Express – Serves Tier-2 and Tier-3 towns.
- XpressBees – Used for mid-sized cities and remote delivery.
- Shadowfax – Popular for hyper-local deliveries.
- Delhivery – Offers both surface and air logistics. These partners integrate real-time tracking and SMS updates, ensuring transparent communication with customers.
Return Pickup Cargo
For return orders, Naaptol arranges reverse cargo through the same or alternate logistics partners. You’ll receive a pickup date and tracking number (AWB) via SMS once a return request is approved. Returns are typically picked up within 3 to 5 business days.
Cargo Customer Care Details
If you’re facing issues with delivery or need AWB verification, use the following customer care contact information:
Naaptol Customer Care:
- Toll-Free Number: 1800-266-6123
- Alternate Number: 0922-006-2000
- Email: [email protected]
- Hours: 9 AM to 9 PM (Monday to Saturday)
Logistics Partner Contact Info:
- Blue Dart Customer Care: 1860 233 1234 | www.bluedart.com
- Delhivery Support: [email protected] | www.delhivery.com
- Ecom Express: 8376888888 | www.ecomexpress.in
- XpressBees: +91-20-4911-6100 | www.xpressbees.com
- Shadowfax: [email protected] | www.shadowfax.in