Dillards Order Tracking

Note : If you have any queries Dillards customer support, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Dillard’s Order Tracking & Cargo Services: A Complete Guide with Customer Care Details

Dillard’s, a leading American fashion retailer, not only ensures a premium shopping experience but also provides reliable cargo and order tracking services to make deliveries smoother for its customers. Here’s a structured overview of Dillard’s key cargo services and customer care support for tracking and resolving shipping-related queries.

1. Standard Shipping Service

Dillard’s offers Standard Shipping for all domestic orders across the United States. Once your purchase is confirmed, you receive a tracking number via email or SMS. Deliveries typically take 3-7 business days, and you can track the order through the “Track My Order” section on Dillards.com. This service is ideal for customers who prefer budget-friendly and timely delivery.

2. Expedited Shipping (Express Delivery)

For urgent needs, Dillard’s provides Expedited Shipping, ensuring delivery within 2-3 business days. The tracking link is immediately activated post-dispatch, allowing customers to follow their parcel’s journey in real-time. It’s the go-to option for last-minute gifts or events requiring fast fashion delivery.

3. Premium Next-Day Shipping

Dillard’s also offers Next-Day Delivery in selected zip codes, especially for orders placed before the daily cut-off time (typically 2 PM local time). This premium cargo service comes with priority tracking and fast handling, guaranteeing your items arrive the next business day.

4. In-Store Pickup Tracking

Customers who opt for Buy Online, Pick Up In-Store can also track the readiness of their orders. Dillard’s notifies you when the item is ready for pickup, usually within a few hours of purchase. Status updates are available in your Dillard’s account or through order confirmation emails.

5. International Shipping & Cargo Tracking

While Dillard’s mainly serves the U.S., it partners with third-party logistics providers for International Shipping in certain countries. Tracking details and estimated delivery timelines are shared via the email provided during checkout. Customs processing may affect delivery time, and Dillard’s ensures proactive tracking support in such cases.

6. Freight Cargo Services for Bulk Orders

For bulk corporate or large-volume purchases, Dillard’s uses Freight Cargo Services managed through logistics partners. Tracking numbers are generated once items are dispatched from their warehouse. These orders are managed by the Dillard’s Business Sales Division, which also provides tailored delivery and cargo options based on business needs.

7. Dillard’s Returns & Reverse Cargo Tracking

Returns are easy with Dillard’s Return Shipping Service, which includes reverse cargo tracking. A prepaid return label is provided, and the status of the return shipment can be tracked online. Customers are updated via email at every stage of the return transit until the refund or exchange is processed.

Dillard’s Cargo Customer Care Details

For questions about your order, tracking status, or delivery issues, Dillard’s provides multiple customer support options:

• Customer Service Phone: 1-800-345-5273 (Available Monday–Saturday, 7 AM to 10 PM CST)

• Order Tracking Page: https://www.dillards.com/ordertracking

• Email Support: Use the “Contact Us” form on the official website for personalized queries.

• Live Chat: Available on the Dillard’s website during business hours for immediate help.

• Returns/Refund Queries: https://www.dillards.com/returns