It’s very easy for you to know your delivery status on our online tracking website. Enter Swiggy Live Order Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.
Note : If you have any queries, you can Check out related FAQ.
The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
Swiggy Live Order Tracking & Cargo Services – Step-by-Step Guide with Support Info
Swiggy not only delivers food but also helps you send parcels through Swiggy Genie and Cargo Services. Whether you’re hungry or shipping something important, you can track it live and get help instantly.
What is Swiggy Live Order Tracking?
Swiggy Live Order Tracking is a feature that shows you exactly where your delivery is—from restaurant pickup to doorstep.
Key Benefits:
- Real-time map tracking
- Live ETA updates
- Alerts when the rider picks up and arrives
- Seamless tracking via Swiggy app
How to Track My Swiggy Food Order?
Just follow these easy steps:
- Open the Swiggy app.
- Tap on “My Orders”.
- Select the current food order.
- You’ll see:
- Delivery partner’s live location
- Status (Confirmed, Picked Up, On the Way)
- Estimated Delivery Time
Does Swiggy Offer Parcel or Cargo Delivery?
Yes, through Swiggy Genie and Swiggy Cargo, you can send packages, groceries, documents, and other personal items.
What Can You Send?
- Gifts
- Office files
- Forgotten items
- Essentials (medicines, groceries)
Delivery is available within the city and, through partners, even intercity in select zones.
How to Track My Swiggy Cargo Delivery?
To track a Swiggy Genie/Cargo order:
- Open the app and go to Swiggy Genie section.
- Click on the delivery in progress.
- The app shows:
- Pickup and drop status
- Rider’s real-time location
- Tracking number (if intercity)
Swiggy Cargo Customer Support Details
Need help with a cargo delivery or tracking issue?
Contact Options:
| Method | Details |
|---|---|
| App Support | Go to Swiggy app > Help |
| [email protected] | |
| @SwiggyCares | |
Tip: Always provide your order ID or tracking number when contacting support.
Common Issues & Quick Fixes
| Issue | Solution |
|---|---|
| Not able to track order | Refresh the app or re-login |
| Parcel delayed | Contact support via Help in app |
| Wrong address entered | Cancel and rebook (if early) |
| Delivery partner not moving | Wait for 2–5 mins, then reach support |