Shein Order Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter Shein Order Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.

 



Click Here To Track

Note: If you have any queries, you can Check out the related FAQs.

The Format of the number consists of 11 digits. For Example. 555 -64385724. In the above example, the First three is carrier code, the next seven is serial number and the last is the check digit. ( This may differ depending on your service )

Shein, one of the world’s leading fashion e-commerce brands, partners with multiple cargo and logistics providers to ensure smooth international delivery. Whether you’ve placed an order or are awaiting delivery, understanding how to track your package and access customer support is key. Below is a breakdown of the cargo services Shein often uses and how each service handles order tracking, along with customer care contact details for your convenience.

Aramex – Fast & Reliable International Delivery

Tracking Method:
Aramex provides a robust online tracking system. Once Shein ships your parcel, you can use the Aramex tracking number on the Aramex website to get real-time updates on your order’s location.

Customer Care:

DHL Express – Trusted Global Courier Partner

Tracking Method:
DHL allows seamless tracking of Shein packages using the tracking ID sent via email or SMS. Visit DHL Tracking and input your tracking number.

Customer Care:

  • Phone (India): 1800 111 345 / 1800 200 1345
  • Email: [email protected]
  • Support Portal: Available 24/7 via their official website

FedEx – Timely Deliveries & Status Updates

Tracking Method:
FedEx supports international package tracking. Once Shein dispatches your order via FedEx, enter the tracking ID at FedEx Tracking to view updates.

Customer Care:

  • Phone (India): 1800 419 4343
  • Email: [email protected]
  • Chat Support: Available on the FedEx India website

India Post – Local Delivery for Rural or Standard Zones

Tracking Method:
Shein sometimes uses India Post for last-mile delivery. Use the consignment number on India Post Tracking for status updates.

Customer Care:

  • Phone: 1800 266 6868
  • Email: [email protected]
  • Working Hours: Mon to Sat – 9:00 AM to 6:00 PM

Ecom Express – Dedicated E-commerce Logistics Partner

Tracking Method:
Shein orders managed by Ecom Express can be tracked via the Ecom Express tracking tool. The AWB number helps locate your package precisely.

Customer Care:

  • Phone: +91 8376 888 888
  • Email: [email protected]
  • Support: App-based and website ticketing available

Delhivery – Fast Shipping Across Indian Cities

Tracking Method:
Track your Shein shipment through Delhivery’s tracking portal. Just input your Waybill or Order ID.

Customer Care:

  • Phone: +91 124 6719500
  • Email: [email protected]
  • App Support: Available via Play Store & App Store

Blue Dart – High-Speed Domestic & International Services

Tracking Method:
Shein may use Blue Dart for metro city deliveries. You can track your parcel via Blue Dart Tracking using the waybill number.

Customer Care:

  • Phone: 1860 233 1234
  • Email: [email protected]
  • Chat Support: Accessible on official website

China Post – For International Warehouse Shipping

Tracking Method:
Shein shipments that originate from China may first go through China Post. You can use China Post Tracking to trace your parcel till it enters your country.

Customer Care:

  • Phone: +86 10 11185
  • Support Portal: Use third-party trackers like 17Track for better visibility

Shein In-App Order Tracking

Tracking Method:
Aside from cargo-specific tracking, Shein also offers real-time order status within its mobile app or website. Navigate to My Orders > Track to view shipment progress, expected delivery dates, and logistics partner details.

Customer Support (Shein):

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