It’s very easy for you to know your delivery status on our online tracking website. Enter PEK Tracking number / Air waybill No. in the below column and click the track button to track and trace your PEK cargo by the invoice number, find out the city in which the cargo is located, its weight, delivery date, amount to be paid.
Note : If you have any queries, you can Check out related FAQ.
The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
Retrieve PEK Tracking Number & Cargo Customer Care Services
When dealing with cargo shipments through PEK (Beijing Capital International Airport), timely tracking and efficient customer service are crucial. Whether you’re shipping goods internationally or receiving cargo from abroad, knowing how to retrieve tracking numbers and connect with relevant service providers can save both time and stress. Below is a comprehensive guide, structured into clear headings, to help you navigate PEK cargo services and customer care efficiently.
PEK Cargo Tracking Number Retrieval
If you’ve shipped or are expecting cargo via PEK, your tracking number is your key to monitoring shipment status. You can retrieve this number through the following methods:
- Air Waybill (AWB) Reference: Most cargo tracking is done via the AWB number. This can be obtained from the sender or the airline. Airlines like Air China, China Cargo Airlines, and SF Airlines commonly use 11-digit AWB numbers that begin with a prefix (e.g., 999 for Air China).
- Shipping Agent or Freight Forwarder: If you booked through a third-party logistics provider or freight forwarder, they will provide the tracking number upon shipment confirmation.
- PEK Cargo Terminal Office: You can contact or visit the relevant cargo terminal at PEK (e.g., West Cargo Terminal for Air China, or Eastern Terminal for other international carriers) to retrieve tracking details if you have shipment documentation.
- Online Tracking Platforms: Use official airline cargo tracking systems (e.g., Air China Cargo Tracking) or universal tools like TrackTrace by entering your AWB number.
Air China Cargo – PEK Services
Customer Care:
- Phone: +86-10-6146 2525
- Email: [email protected]
- Working Hours: Monday to Sunday, 8:00 AM – 6:00 PM
- Website: www.airchinacargo.com
Services Offered:
- Online tracking of shipments using AWB
- Booking inquiries and cargo space availability
- Claims support for damaged or delayed cargo
- Export/import customs coordination
China Cargo Airlines (Subsidiary of China Eastern Airlines)
Customer Support:
- Phone: +86-21-6880 1800
- Email: [email protected]
- Website: www.ceaircargo.com
Services Offered:
- Real-time tracking via AWB
- Special cargo handling (temperature-sensitive, live animals, etc.)
- Delivery confirmation and documentation retrieval
- B2B logistics partnerships for bulk cargo
SF Airlines – Express Cargo Services
Customer Service:
- Phone: +86-95338 (24/7 Hotline)
- Website: www.sf-airlines.com
Highlights:
- Fast-tracked domestic and cross-border deliveries
- Mobile app support for real-time tracking
- Integrated customs declaration assistance
- Warehousing and distribution at PEK hub
PEK Airport Cargo Terminals – Ground Handling Contacts
Beijing Capital International Airport Cargo Center (BCIA Cargo):
- Phone: +86-10-6456 2270
- Services:
- Ground handling and shipment retrieval assistance
- On-site customs and security clearance
- Loading/unloading schedule inquiries
Eastern Air Logistics Terminal:
- Phone: +86-10-6459 2222
- Available for: China Eastern and foreign airlines’ cargo operations
International Freight Forwarders at PEK
If you’re dealing with third-party logistics or forwarding agents, you may reach out to well-known providers such as:
- DHL Global Forwarding – Beijing Branch
- Phone: +86-10-8048 6666
- Email: [email protected]
- Services: Custom clearance, last-mile delivery, AWB generation
- Kuehne + Nagel China (PEK Office)
- Phone: +86-10-8049 3666
- Email: [email protected]
- Services: Full cargo logistics, documentation, customs, tracking help