NZ Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Cargo Services Offered by NZ Cargo

Air New Zealand Cargo caters to a wide range of cargo needs across domestic and international markets:

General Cargo

• Ideal for routine commercial shipments

• Available across major domestic and global routes

Perishable Cargo

• Specialized temperature-controlled handling for fresh produce, dairy, and pharmaceuticals

Live Animal Transport

• Compliant and secure transport for pets, horses, and livestock

Express Freight

• Time-critical shipments with priority loading and faster delivery timelines

Dangerous Goods Handling

• Certified handlers for transporting chemical goods and restricted items

NZ Cargo Customer Care Details

Should you need assistance with your cargo or tracking issues, here are the official customer care contact points:

New Zealand Head Office (Air NZ Cargo)

• Phone (Domestic): 0800 747 747 (Option 4 for Cargo)

• Phone (International): +64 9 256 3535

• Email: [email protected]

• Operating Hours: Monday to Friday, 8:00 AM to 5:30 PM (NZST)

For Tracking Help

• Email: [email protected]

• Provide your AWB Number and Sender Details for faster response