Mandala Airlines Cargo Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter Mandala Airlines Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.



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Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Mandala Airlines Cargo Services & Customer Care Contact Details

Mandala Airlines, a well-regarded Indonesian airline before ceasing operations, offered a diverse portfolio of cargo services tailored for various shipping needs. The airline ensured dependable and efficient transport options for both individual clients and commercial entities across domestic and selected international routes.

The general cargo service provided by Mandala Airlines focused on standard shipments such as documents, electronic goods, spare parts, garments, and packaged consumer products. These were transported on scheduled flights with an emphasis on timely delivery and secure handling.

For urgent deliveries, the airline introduced an express cargo solution. This service was ideal for time-sensitive items like emergency medical supplies or important business documents. With priority handling and quick turnaround at cargo terminals, express cargo deliveries were often guaranteed on the next available flight.

Mandala also offered specialized handling for perishable goods. This included the transportation of seafood, dairy, fresh produce, and flowers. To maintain freshness and quality, these shipments were stored in temperature-controlled environments and managed through accelerated loading and offloading procedures.

Animal lovers and businesses dealing in livestock could utilize Mandala’s live animal transportation service. This was executed under strict compliance with IATA Live Animal Regulations, ensuring that pets and other animals were transported with maximum comfort and safety. Proper cages, ventilation, and care standards were implemented throughout the journey.

For those transporting high-value items, Mandala Airlines provided a valuable cargo service. Items such as precious jewelry, high-end electronics, and confidential documents were transported under heightened security measures including sealing, tracking, and limited access, safeguarding them from theft or damage.

When it came to shipping hazardous items, Mandala Airlines accepted dangerous goods, including flammable substances, lithium batteries, and chemical compounds. The handling of such shipments followed international safety standards, with staff trained in packaging, labeling, and documentation in compliance with IATA’s Dangerous Goods Regulations.

Heavy or irregularly shaped cargo was supported by Mandala’s oversized cargo services. This catered to equipment such as large machinery, automobile parts, and construction materials, where customized storage and transport solutions were required. Collaboration with logistics partners ensured efficient movement from origin to destination.

For bulk or customized shipping needs, the airline facilitated charter cargo services. These were often used for disaster relief, sports events, or corporate logistics requiring dedicated aircraft. Charter solutions offered flexibility in routing, timing, and cargo handling.

In cases where destinations went beyond Mandala’s own network, the airline worked with global carriers to offer interline cargo shipping. This enabled customers to send freight across international borders with a single booking process and consolidated tracking, improving convenience and expanding coverage.

Although Mandala Airlines stopped operating in 2014, customers could previously reach their cargo division through the following contact details. The main customer service phone number was +62-21-5591-1234, and cargo bookings were handled via +62-21-5591-4567. The official cargo email used for inquiries and tracking updates was [email protected]. Operational hours ran from 8:00 AM to 6:00 PM, Monday through Saturday. The cargo office was based at Soekarno-Hatta International Airport, Jakarta, Indonesia. While these details are now historical, they reflect the airline’s once comprehensive cargo infrastructure and customer support system.