LATAM Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Comprehensive Overview of LATAM Cargo Services and Customer Care

Introduction

LATAM Cargo, a subsidiary of the LATAM Airlines Group, is a leading air freight carrier in Latin America, offering a diverse range of services tailored to meet various shipping needs. With a network spanning multiple countries, LATAM Cargo ensures efficient and reliable transportation solutions for businesses and individuals alike.​

Service Options

To cater to the diverse requirements of its clientele, LATAM Cargo provides three primary service categories:

1. EXPRESS Service

   Designed for urgent shipments, the EXPRESS service guarantees expedited delivery with priority handling. This option is ideal for time-sensitive cargo that requires swift transportation across LATAM Cargo’s extensive network.

2. STANDARD Service

   The STANDARD service offers a balanced approach, providing reliable delivery within standard time frames. It is suitable for shipments where time is essential but not critical, ensuring cost-effective and dependable transportation.

3. FLEX Service

   For shipments with flexible delivery schedules, the FLEX service provides an economical solution. This option allows for adaptable transit times, making it ideal for cargo that does not require immediate delivery.

Specialized Care Options

Beyond standard services, LATAM Cargo offers specialized care options to handle unique and sensitive shipments:

• PHARMA

  Tailored for pharmaceutical products, this service ensures that medical supplies are transported under strict temperature controls and compliance with industry standards.​

• ALIVE

  Designed for the transportation of live animals, the ALIVE service guarantees humane and safe handling throughout the journey.​

• SECURE

  For high-value or sensitive cargo, the SECURE service provides enhanced security measures to protect shipments against potential risks.​

• HUMAN REMAINS

  This service offers respectful and professional transportation of human remains, adhering to all regulatory and cultural considerations.​

• POSTAL

  LATAM Cargo facilitates the efficient movement of postal shipments, ensuring timely delivery across its network.​

• OVERSIZE

  For cargo that exceeds standard dimensions, the OVERSIZE service provides customized solutions to accommodate larger shipments.​

• COURIER

  The COURIER service is designed for swift and secure delivery of private mail and parcels, adhering to the highest quality standards.​

• HAZMAT

  Handling hazardous materials requires specialized protocols, and the HAZMAT service ensures compliance with all safety regulations during transportation.​

• BASIC

  For general cargo that does not require special handling, the BASIC service offers a straightforward and efficient transportation solution.​

• FRESH

  Ensuring the freshness of perishable goods, the FRESH service is tailored for items like fruits, vegetables, and flowers, maintaining optimal conditions during transit.​

• COOL

  Similar to the FRESH service, the COOL option caters to perishable goods requiring specific temperature controls to preserve quality.​

Domestic Services in Brazil

For domestic shipments within Brazil, LATAM Cargo offers four distinct service options to meet various needs:

• Próximo Voo

  This service ensures that cargo is transported on the next available flight, providing expedited delivery for urgent shipments.​

• Juntos!

  A cost-effective solution that consolidates shipments, optimizing space and reducing transportation costs.​

• éFácil!

  Designed for ease and convenience, éFácil! simplifies the shipping process for customers with straightforward requirements.​

• Terrestre

  For ground transportation needs, the Terrestre service offers reliable overland delivery within Brazil.​

E-Services

To enhance customer experience and streamline processes, LATAM Cargo provides a suite of electronic services:

• E-Tracking

  Customers can monitor their shipments in real-time, ensuring transparency and peace of mind.​

• E-Booking

  The online booking platform allows for convenient scheduling of shipments, saving time and simplifying logistics.​

• E-Minuta

  This service facilitates the electronic submission of shipping documents, reducing paperwork and expediting processes.​

• E-AWB

  The Electronic Air Waybill (E-AWB) service eliminates the need for physical documentation, promoting efficiency and sustainability.​

• Quotations

  Customers can obtain instant online quotes for their shipments, enabling informed decision-making.​

Customer Care

LATAM Cargo is committed to providing exceptional customer support, offering various channels for assistance:

• Contact Centers

  Dedicated contact centers are available in multiple countries, providing assistance with bookings, inquiries, and support.​

• Online Support

  The LATAM Cargo website features comprehensive resources, including FAQs, shipment tracking, and service information, ensuring customers have access to the information they need.​

• Local Offices

  For personalized assistance, customers can visit LATAM Cargo offices located throughout their network.​

Conclusion

With a comprehensive suite of services and a strong commitment to customer satisfaction, LATAM Cargo stands as a reliable partner for all cargo transportation needs across Latin America and beyond.