Lan Chile Cargo Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter Lan Chile Cargo  Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.



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Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Comprehensive Overview of LATAM Cargo Services and Customer Care

Introduction

LATAM Cargo, formerly known as LAN Cargo, is the dedicated air freight division of the LATAM Airlines Group. With its primary hubs at Miami International Airport and Santiago International Airport, LATAM Cargo offers a comprehensive range of services tailored to meet diverse shipping needs across the globe.

Service Portfolio

1. Express Services

Designed for critical and urgent shipments, LATAM Cargo’s Express Services ensure timely delivery with flexible routing options. This premium solution caters to various cargo types, including live animals, pharmaceuticals, postal items, hazardous materials, basic commodities, and perishable goods. Customers benefit from enhanced visibility through e-Tracking tools, allowing real-time monitoring of their shipments.

2. Standard Services

For shipments that require reliability with a bit more flexibility, the Standard Service offers a convenient solution. It accommodates oversize loads, protected cargo, postal items, courier services, hazardous materials, basic commodities, and perishable goods. This service is available across over 135 destinations in 24 countries, ensuring a broad reach for various shipping needs.

3. Specialized Cargo Solutions

Recognizing the unique requirements of certain shipments, LATAM Cargo provides specialized solutions for:

  • Live Animals: Ensuring the safe and humane transport of animals.
  • Pharmaceuticals and Healthcare Products: Maintaining the integrity of sensitive medical shipments.
  • Technology Products: Handling high-value tech items with utmost care.
  • High-Value Items: Offering secure transport for valuable goods.
  • Postal and Private Mail: Facilitating timely delivery of mail and documents.
  • Perishables: Managing temperature-sensitive goods to preserve freshness.
  • Dangerous Goods: Complying with regulations for hazardous materials.
  • Human Remains: Providing respectful and sensitive transportation services.

E-Services

To enhance customer experience and streamline processes, LATAM Cargo offers a suite of electronic services:

  • E-Tracking: Allows customers to monitor their shipments in real-time by entering the prefix and AWB/CTE number.
  • E-Booking: Facilitates online booking of cargo shipments, simplifying the reservation process.
  • Online Services: Provides access to various tools, including quotations and electronic airway bills (E-AWB), to manage shipments efficiently.

Customer Care Contact Details

LATAM Cargo is committed to providing exceptional customer support across its global network. Below are the contact details for various regions:

1. Chile

  • Phone: (+56) 600 300 5000
  • Email: [email protected]
  • Hours: Monday to Friday: 8:30 am to 6:00 pm; Saturday: 8:30 am to 3:00 pm

2. Argentina

  • Phone: 0810 3450 563 option 2
  • Email: [email protected]
  • Hours: Monday to Friday: 8:00 am to 6:00 pm

3. Peru

  • Phone: (+51) 141 182 00
  • Email: [email protected]
  • Hours: Monday to Friday: 8:30 am to 6:00 pm; Saturday: 8:30 am to 3:00 pm

4. Brazil (Domestic)

  • Phone: 0300 115 9999
  • Email: [email protected]
  • Hours: Monday to Saturday: 6:00 am to 11:00 pm

5. Brazil (International)

  • Phone: 0300 788 2272 / (+55) 11 2828 4305
  • Email: [email protected]
  • Hours: Monday to Friday: 8:30 am to 6:00 pm

6. Colombia

  • Phone: (+57) 1 800 093 1111 / (+57) 1 390 5858
  • Email: [email protected]
  • Hours: Monday to Friday: 8:30 am to 6:00 pm; Saturday and Holidays: 9:00 am to 5:30 pm

7. Ecuador

  • Phone: (+593) 1 8000 00744
  • Email: [email protected]
  • Hours: Monday to Friday: 8:30 am to 6:00 pm; Saturday and Holidays: 9:00 am to 5:30 pm

8. USA – Miami

  • Phone: (+1) 786 265 6440
  • Email: [email protected]
  • Hours: Monday to Friday: 8:00 am to 5:00 pm

LATAM Cargo continues to innovate and expand its services, ensuring safe, efficient, and timely freight transportation worldwide.

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