Jetstar Asia Cargo Tracking

It’s very easy for you to know your delivery status on our online tracking website. Enter Jetstar Asia Cargo Tracking number / Air waybill No. / AWB No. in below column and click track button to track and trace your status information in real-time.



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Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Jetstar Asia Cargo Services and Customer Care Details

  • Jetstar Asia offers general cargo services for a variety of goods including electronics, textiles, and industrial parts across its regional network.

  • Express and priority cargo services are available for time-sensitive shipments, ensuring faster processing, preferred loading, and early delivery.

  • The airline handles perishable goods like fresh produce, flowers, and pharmaceuticals with temperature-sensitive logistics and quick turnaround.

  • Dangerous goods such as batteries, chemicals, and flammable materials are accepted under strict IATA guidelines with trained staff and proper documentation.

  • Valuable and sensitive shipments including artwork, jewelry, and important documents are secured with limited access, enhanced protection, and tracking features.

  • Jetstar Asia facilitates live animal transportation with attention to animal welfare, providing safe, ventilated, and regulated conditions.

  • E-commerce and mail logistics services cater to the growing online retail market, offering reliable parcel movement and frequent schedules.

  • Customer care details 

  • Jetstar Asia’s cargo handling in Singapore is managed by SATS Ltd., located at SATS Airfreight Terminal 1, Changi Airport, Singapore 819643.

  • For support, customers can call +65 6542 9788 or email [email protected] for inquiries, bookings, and shipment tracking.

  • Additional information and cargo services can be accessed through the official Jetstar Cargo page: https://www.jetstar.com/sg/en/help/articles/cargo-freight.

  • Customer service is available Monday to Friday, from 9:00 AM to 6:00 PM (local time).

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