Enter Hotpoint Order Tracking number in below column and click track button to track and trace your Shipping, Parcel, Package, Courier status and Get Estimated delivery date info online.
Note : If you have any queries about Hotpoint Order, you can Check out related FAQ.
The Format of the tracking number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
1. Hotpoint Order Tracking Service
Hotpoint offers real-time Order Tracking Services through its official website and customer care platforms. Once you’ve placed an order, you’ll receive a unique tracking number via SMS or email. This number allows you to monitor the status and location of your package throughout the delivery process. You can track your order by visiting Hotpoint’s Order Tracking Page and entering your tracking ID. This system provides updates on dispatch status, estimated delivery time, and successful delivery confirmation.
2. Siginon Cargo Services
Hotpoint has partnered with Siginon Group, one of Kenya’s leading logistics and cargo handling companies. If you select Siginon as your cargo option at checkout, you benefit from their national network, which offers secure transportation, scheduled pickups, and timely delivery to various towns and cities. With Siginon, customers can expect professional handling of both bulky and sensitive items like fridges, ovens, or electronics.
Cargo Pickup Points: Nairobi, Kisumu, Eldoret, Mombasa, Nakuru, and other major towns.
3. Wells Fargo Courier Services
For fast and secure delivery, Hotpoint collaborates with Wells Fargo Courier, a trusted name in logistics. They provide door-to-door delivery, especially for high-value items such as televisions, sound systems, and other electronics. Customers receive SMS updates and can contact Wells Fargo for delivery scheduling.
Delivery Timeframe: 24 to 72 hours depending on the destination.
4. G4S Courier Services
G4S is another reputable partner for regional deliveries. Hotpoint utilizes G4S for deliveries to locations where security or specialized handling is required. Their nationwide presence ensures your package arrives even in remote areas.
Services Include:
- Package collection at G4S branches
- Weekend delivery options
- Tracking via G4S customer portal
5. Fargo Courier for Rural and Upcountry Deliveries
Fargo Courier supports deliveries to rural and upcountry areas where other services may not reach effectively. Fargo is known for its dedicated parcel delivery, reliable service timelines, and customer support at local branches. They also provide proof of delivery through signed documents or digital confirmation.
Hotpoint Cargo Customer Care Details
If you have inquiries regarding your order, cargo services, or delivery delays, you can contact Hotpoint’s customer support team through the following channels:
- Customer Care Phone: +254 709 544 000 / +254 730 544 000
- Email: [email protected]
- SMS Tracking Updates: Sent automatically after order confirmation
- Working Hours: Monday to Friday (8 AM to 6 PM), Saturday (9 AM to 1 PM)
- Social Media Helpdesk:
- Facebook: @HotpointAppliances
- Twitter: @HotpointKenya