Enter Hong Kong Post Tracking number in below column and click track button to track and trace your Real time Courier, Parcel, Order, Package, Shipping Carrier delivery status details online.
Note : If you have any queries about Hong Kong Post , you can Check out related FAQ.
The Format of the tracking number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
Track Your Cargo Shipments with Hong Kong Post
Hong Kong Post offers a seamless cargo tracking service designed to help individuals and businesses monitor their shipments in real-time. Whether you’re sending documents, parcels, or commercial freight, Hong Kong Post’s cargo tracking tool allows you to enter your tracking number and get instant updates on the delivery status, transit location, and expected delivery dates. This service is available for all international and local cargo sent via their Speedpost, Air Parcel, and Surface Mail services. With a user-friendly interface and multilingual support, customers can conveniently access tracking information 24/7 through the official website: https://www.hongkongpost.hk or via the Hongkong Post mobile app.
To use the tracking service:
- Go to the “Track and Trace” section on the homepage.
- Enter your cargo tracking number (e.g., CP123456789HK).
- Click on “Track” to see the latest status update.
Hong Kong Post Cargo Customer Care Contact
If you experience any issues or need detailed assistance with your cargo shipment, the Hong Kong Post Cargo Customer Care team is ready to help.
Customer Service Details:
- General Enquiries Hotline: +852 2921 2222
(Available: Monday to Friday, 8:00 AM – 6:00 PM; Saturday, 8:00 AM – 1:00 PM) - Email Support: [email protected]
- Speedpost/EMS Support:
- Hotline: +852 2921 2277
- Service Hours: Same as above
- Cargo Complaints & Lost Items:
Submit a claim through their official online form at:
https://www.hongkongpost.hk/en/about_us/contact_us/index.html - Postal Headquarters Address:
Hongkong Post Headquarters
2 Connaught Place, Central, Hong Kong