Hong Kong Airlines Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Hong Kong Airlines offers a robust and efficient cargo operation designed to support global logistics and freight forwarding needs. From standard air freight to temperature-sensitive goods, their cargo services are tailored to ensure secure, timely, and professional delivery. Below is a structured breakdown of the major cargo services provided by Hong Kong Airlines, each categorized under its specific service heading, followed by cargo customer care contact details.

Hong Kong Airlines handles a wide variety of general cargo including commercial goods, textiles, electronics, automotive parts, and more. This service is ideal for businesses looking for reliable air freight solutions with regular schedules and flexible routing options across Asia-Pacific and beyond.

Perishable Cargo Services

For goods that are sensitive to temperature changes—such as fresh produce, seafood, flowers, and pharmaceuticals—Hong Kong Airlines provides dedicated Perishable Cargo Services. These include refrigerated storage facilities, temperature-controlled containers, and priority handling to ensure freshness is maintained from origin to destination.

Dangerous Goods Handling

Hong Kong Airlines is certified and experienced in transporting Dangerous Goods (DG), adhering strictly to IATA’s DG Regulations. They cater to the shipping of batteries, chemicals, and flammable materials, with trained personnel and secure packaging procedures in place to meet international safety standards.

Live Animal Transportation

Their Live Animal Cargo Service ensures the safe and humane transport of animals including pets, zoo species, and breeding stock. All live animal transport follows IATA Live Animal Regulations (LAR), with specialized staff handling care, documentation, and appropriate climate conditions.

Valuable Cargo Services

Hong Kong Airlines offers high-security transport for Valuable Cargo (VAL) like precious metals, gems, and currency. These shipments are handled with utmost care, involving secure loading/unloading zones, monitored storage areas, and limited access to authorized personnel only.

Courier and Express Cargo Services

For businesses and customers needing fast-track delivery, the airline provides Express Cargo Services that prioritize time-sensitive packages. These include same-day uplift services and minimum transit times, ideal for documents, e-commerce, and urgent shipments.

Pharmaceutical and Healthcare Cargo

The airline provides Pharma Active solutions designed for the transport of temperature-sensitive medications, vaccines, and biological samples. This service includes advanced cold chain logistics, special containers, and real-time temperature monitoring to maintain product efficacy throughout transit.

Charter Services

For clients with specialized logistics needs, Hong Kong Airlines offers Full or Part Charter Cargo Services. This service is perfect for large-volume shipments, humanitarian aid, or time-critical freight, with customized routing and dedicated aircraft availability.

E-commerce and Mail Solutions

To support the growing demands of online retail and postal logistics, the airline delivers optimized E-commerce and Postal Mail Cargo Services. These solutions focus on high-speed distribution, barcode tracking, and direct-to-hub delivery systems, connecting e-commerce platforms to global markets.

Hong Kong Airlines Cargo Customer Care Details

• Cargo Customer Service Hotline:
  +852 3916 3666

• Customer Service Email:
  [email protected]

• Operating Hours:
  Monday to Friday – 09:00 AM to 06:00 PM (HKT)
  (Closed on weekends and public holidays)

• Cargo Terminal Location:
  SuperTerminal 1, Hong Kong International Airport, Chek Lap Kok, Lantau Island, Hong Kong

• Website (for tracking, rates, booking):
  https://www.hkairlinescargo.com