It’s very easy for you to know your delivery status on our online tracking website. Enter Hermes Tracking number / AWB Number in below column and click track button to track your parcel you’re returning in the same way as one you’re receiving. All you need to do is enter the 16 character parcel tracking code
Note : If you have any queries, you can Check out related FAQ.
The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
Hermes is a well-established logistics company known for its efficient cargo tracking and parcel delivery services across various regions. Whether you’re sending a single parcel or managing bulk shipments, Hermes offers a variety of cargo services that meet the demands of businesses and individuals alike. Below is a well-structured overview of their key cargo services, each highlighted under a specific heading, along with dedicated customer care details for quick assistance.
1. Hermes Domestic Parcel Cargo Service
Hermes provides reliable and fast domestic parcel delivery solutions within the country. This service is ideal for e-commerce businesses, retailers, and individuals looking to send parcels across cities and towns. With real-time tracking features, customers can monitor their cargo from dispatch to delivery. Hermes ensures timely pickups, multiple delivery attempts, and doorstep service as part of their domestic cargo offering.
2. Hermes International Cargo Shipping
Hermes offers international cargo logistics tailored for global shipments. This includes parcel forwarding, freight management, customs clearance, and express delivery. With strategic partnerships and a wide distribution network, Hermes supports international business growth with competitive pricing, end-to-end tracking, and delivery across Europe, Asia, the USA, and other regions.
3. Hermes Business Cargo Logistics
Designed for small to large enterprises, the Business Cargo Logistics service streamlines regular shipping needs. This includes bulk cargo movement, dedicated account management, API integration, and scheduled pickups. Businesses benefit from customized solutions, billing transparency, and analytics-driven insights to optimize logistics efficiency.
4. Hermes Freight and Pallet Service
Hermes Freight service focuses on the transportation of heavier items and bulk pallet shipments. It includes options for Less than Truckload (LTL) and Full Truckload (FTL) services. Pallet tracking, vehicle routing, and goods handling are professionally managed to ensure secure, timely delivery. It’s a suitable option for manufacturers, wholesalers, and distributors handling large volumes.
5. Hermes Returns Cargo Handling
Hermes understands the importance of hassle-free returns in logistics. Their Returns Cargo Handling service enables businesses to manage reverse logistics efficiently. With easy-to-generate return labels, customer drop-off options, and doorstep pickups, Hermes ensures the return process is smooth for both senders and receivers.
6. Hermes On-Demand Express Cargo
For urgent shipments, Hermes offers On-Demand Express Cargo delivery with same-day or next-day shipping options depending on the region. This is best suited for time-sensitive documents, medical supplies, or premium items. Customers can track the parcel in real-time and get SMS/email updates at every stage of the transit
7. Hermes Tracking System
Hermes provides an easy-to-use online cargo tracking platform, allowing customers to track the real-time status of their shipment using a tracking number. The tracking system updates at every checkpoint – from pickup, transit, to final delivery – providing transparency and peace of mind. Mobile apps and website access make it convenient to stay updated.
Cargo Customer Care Details – Hermes Support
For any tracking queries, shipment issues, or service support, Hermes customer care is available across multiple channels:
- Customer Service Helpline (UK):
0330 808 5456 (Available Monday to Saturday, 8:00 AM – 6:00 PM)
Call charges may apply as per your telecom provider. - Hermes Chat Support:
Visit the official Hermes website https://www.evri.com and click on the ‘Chat with us’ option for quick assistance. - Customer Email Support:
[email protected] (Primarily for account holders and business clients) - Hermes Business Account Support:
For commercial logistics and bulk shipments, contact the Hermes Business Support Team through the business portal or email:
[email protected] - Social Media Handles:
Stay updated or message Hermes via Twitter (@Hermesparcels) and Facebook (@myHermes). - Physical Mailing Address:
Hermes Parcelnet Ltd, Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH, United Kingdom.