It’s very easy for you to know your delivery status on our online tracking website. Enter City-Link Express Tracking number / Consignment Number in below column and click track button to track and trace your shipments anywhere with PC and our mobile app without much hassles.
Note : If you have any queries, you can Check out related FAQ.
The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )
City-Link Express Cargo Services and Customer Care Details
City-Link Express is a leading logistics provider in Malaysia, known for its reliable, efficient, and fast cargo solutions tailored to businesses and individuals. Whether it’s domestic parcel delivery, international shipping, or value-added services, City-Link Express ensures that cargo reaches its destination on time, backed by a robust tracking system and dedicated customer support. Below is a well-structured overview of their cargo services, each highlighted under its own heading, followed by customer care contact information for easy assistance.
1. Domestic Cargo Delivery Services
City-Link Express offers swift and reliable domestic cargo delivery across Malaysia. Their wide network of branches and agents ensures that parcels and goods are transported seamlessly between cities, towns, and even rural areas. With same-day delivery options available in selected areas, customers can expect speed without compromising on safety. The service includes parcel pickup, packaging assistance, and real-time tracking for complete visibility.
2. International Cargo Services
For businesses and individuals seeking to ship products overseas, City-Link Express provides comprehensive international cargo solutions. Covering more than 220 countries, this service includes customs clearance support, proper documentation handling, and efficient delivery via air freight or sea freight. Customers can also track their international parcels online using a dedicated tracking number, ensuring peace of mind throughout the shipping process.
3. Express Delivery Services
When urgency is the priority, City-Link’s Express Delivery service offers next-day and time-definite deliveries. It is ideal for e-commerce shipments, business documents, or sensitive goods that must reach their destination without delay. Their express service operates 24/7, supported by a GPS-enabled tracking system to provide live updates on shipment status.
4. Freight and Bulk Cargo Solutions
City-Link handles large-scale shipments and bulk cargo through their freight services, which include both air and sea freight. These solutions are designed for manufacturers, exporters, and importers needing to move large volumes cost-effectively. The company offers warehousing support, containerization, and heavy cargo handling equipment, making it a trusted partner for commercial freight needs.
5. E-Commerce Integrated Shipping
Understanding the growth of online businesses, City-Link offers integrated e-commerce logistics services. This includes automated tracking updates, API integration for online stores, cash-on-delivery (COD) options, and warehouse management solutions. These services are perfect for online sellers who want a reliable logistics partner to manage their supply chain from storage to doorstep delivery
6. Same-Day and Time-Sensitive Cargo
For clients with urgent delivery requirements, City-Link provides same-day and time-sensitive cargo delivery within selected urban areas. This premium service includes immediate pickup, prioritized dispatch, and direct-to-door delivery. It is suitable for legal documents, medical supplies, and other critical items.
7. Track & Trace System
City-Link’s user-friendly Tracking System allows customers to monitor their parcels 24/7 using their tracking number. Simply visit the official website or use their mobile app to get real-time shipment updates, delivery statuses, and proof of delivery. This transparency reduces customer inquiries and improves satisfaction.
8. Value-Added Services
Apart from standard logistics, City-Link also provides various value-added services, such as packaging solutions, temperature-controlled delivery, insurance for high-value cargo, warehousing, inventory management, and return logistics. These services are tailored to meet specific client needs across different industries.
City-Link Express Cargo Customer Care Details
Should you need assistance with tracking, service issues, or booking inquiries, City-Link Express offers prompt customer care support:
Live Chat Support: Available via the website for real-time assistance
Customer Care Hotline: +603-5033 3800
Email Support: [email protected]
Official Website: www.citylinkexpress.com
Tracking Portal: Tracking Page
Operational Hours: Monday to Saturday, 8:30 AM – 6:00 PM (Closed on Sundays and Public Holidays)