Batik Air Cargo Tracking

Note : If you have any queries, you can Check out related FAQ.

The Format of the number consists 11 digits. For Example. 555 -64385724 . In above Example, First three is carrier code, next seven is the serial number and last is check digit. ( This may differ depending on your service )

Comprehensive Overview of Batik Air’s Cargo Services

Batik Air, a prominent full-service carrier under the Lion Air Group, offers a range of cargo services designed to meet diverse shipping needs. Below is an overview of their cargo offerings, structured under specific headings for clarity.

1. General Cargo Services

Batik Air provides standard air freight solutions for transporting general goods across its extensive network. With regular flights to numerous domestic and international destinations, customers can rely on timely and efficient delivery of their shipments. ​

2. Specialized Cargo Handling

Recognizing the unique requirements of certain shipments, Batik Air offers specialized handling for:​

• Perishable Goods: Ensuring temperature-sensitive items like fresh produce and pharmaceuticals are transported under optimal conditions.​

• Valuable Items: Providing secure measures for high-value shipments, including jewelry and electronics.​

• Dangerous Goods: Adhering to international safety standards for the transport of hazardous materials.​

3. Cargo Tracking and Transparency

To enhance customer experience, Batik Air offers real-time cargo tracking services. Clients can monitor their shipments throughout the journey, ensuring transparency and peace of mind. ​

4. Baggage and Excess Baggage Services

For passengers needing to transport items beyond standard baggage allowances, Batik Air provides excess baggage services. This option allows travelers to send additional luggage as cargo, ensuring flexibility for their travel needs.

5. Student and Family Cargo Offers

Understanding the unique needs of students and families, Batik Air has introduced special cargo services tailored for:​

• Students: Offering discounted rates and flexible options for transporting personal belongings, especially beneficial for those studying abroad.​

• Families: Providing cost-effective solutions for families relocating or traveling with extra luggage.​

For more details on these special offers, customers are encouraged to contact Batik Air’s authorized agents or visit their official platforms.

6. Collaboration with Cargo Handling Agents

To ensure efficient ground operations, Batik Air collaborates with reputable cargo handling agents. For instance, Evergreen Air Cargo Services (EGAC) has been acting as Batik Air Malaysia’s cargo handling agent since January 1, 2023, ensuring smooth cargo operations and handling. ​

7. Customer Support and Inquiries

Batik Air is committed to providing excellent customer service. For cargo-related inquiries, customers can reach out through the following channels:​

• Email: [email protected]

• Operating Hours: Monday – Sunday: 9 am – 6 pm (GMT+8)​

For more detailed information or specific requests, visiting Batik Air’s official website or contacting their customer care directly is recommended.

In summary, Batik Air’s cargo services are designed to cater to a wide array of shipping requirements, ensuring reliability, efficiency, and customer satisfaction.

Batik Air Cargo Customer Care Details

For assistance with Batik Air’s cargo services, you can reach their customer care through the following channels:​

General Inquiries:

• Email: [email protected].​

• WhatsApp (Chat Only): +62 811-1938-0888​

• Phone: +603 7841 5388​

These contact details are available for customers worldwide. ​

India-Specific Support:

For customers in India, Batik Air provides dedicated support:​

• Phone: 011-4171 4850 (Available Monday to Friday, 9:30 AM to 5:30 PM; Saturday, 9:30 AM to 2:00 PM)​

• Email: [email protected].